Our philosophy is that no skin or person is the same! We embrace and address differences with the shared goal of achieving healthy glowy skin. If you’re planning on coming to see us at Skin to Heart, just know that we cannot wait to welcome you to a truly personalised experience!

Before the Customised Facial is performed, we take the time for communication. Our Visia Skin analysis device will enable us to capture the health of your skin, and this is when your baseline photos will be taken. This is an important step as it will enable the team to regularly show you your skin progress along the way. Your skin concerns and  goals will then be discussed, along with the different pathways available. Our passion lies in sharing knowledge and empowering you to understand your skin and needs. We recommend you bring photos of your products as well so we can determine together what truly serves your skin. Our consultation is a collaboration between you, your skin, and our team. Homecare is one part of the puzzle as are treatments. We want to support you on your journey to glowing healthy skin.

The cutomised Hydrafacial treatment will then follow the consultation, in order to gain more insignt into the health of your skin. This treatment includes extractions, healing, and hydration of your skin. We will be able to evaluate your skin barrier function and how efficiently your skin holds onto moisture. 

The first step of this transformative treatment involves the use of advanced patented technology to cleanse, extract and hydrate skin with nutrients, peptides and antioxidants. We choose what to use based on what your skin type is and if any conditions are evident.

Following this, a LED Light Therapy treatment will be performed, which will stimulates the healing of the skin; this step is an absolute non negotiable in most of our treatment options. The final step includes the infusion of the Tensage Intensive Serum 40 Growth factor ampoule, massaged into the skin, which will optimise the results.

It is important to understand that even though Mai can no longer take on new initial appointments, Mai does oversee everything in terms of treatment plans and skincare recommendations. The team work extremely close together and have a process here where all Skin to Heart clients have the opportunity to be treated by all staff, meaning that at your 4th appointment Mai, can take clients for a treatment and check on skin and treatment plans.