Meet our front of house
Holly
Ever since I was a little girl, I was always fascinated by the idea of beauty. I remember spending many hours playing pretend hairdressers on my mother's hair and was always on the hunt to trying new makeup looks on friends and my family.
I graduated from high school in 2020, enrolled in a bachelor in health science, and shortly after, swapped over to a graphic design course, neither of these seemed to catch my attention long enough.
But it was not until my sister Charleigh entered the beauty industry herself, and started her role at Skin To Heart, that I began to wonder if I too, could maybe find my place within this space. A year after Charleigh found her happy home alongside Mai, I was offered a very casual position to help around within the clinic, at that stage we had just come out of lock down and the team needed an extra pair of hands.
When I started working with Mai, I felt out of my league as I did not have a lot of knowledge about skin or customer service. However now, all I want to do is learn more. When I get home from work, I love to read through the skin book I have created from all my notes about the skin, products, and supplementation.
Mai inspires me every day from the way she cares about her clients and their skin, to always ensuring her staff are happy and comfortable. Her ambition for Skin to Heart truly is mesmerising and I could not have asked for a better teacher and boss.
When Skin to Heart transitioned from a skin clinic to a wellness clinic, I knew this was where I wanted to stay, because mental health and keeping the body healthy are topics I feel very passionate about. Helping to create a place where clients feel safe, relaxed and cared for is very fulfilling.
I begin my studies in Beauty Therapy at Victoria University this year, and I am so excited to widen my knowledge about skin and treatments.
Ava
Ever since I was a little girl, my passion for beauty has always burned brightly. Growing up, dance was my world, and I cherished the moments when my mother would do my hair and makeup for the annual dance concerts. It was like magic to see how she could enhance my natural beauty with just a few products and techniques. That early exposure ignited a spark inside me, fueling my interest in the beauty industry.
During high school, I had the incredible opportunity to work alongside a beauty therapist, which provided me with valuable insight into all aspects of beauty. It was during this time that I discovered my true calling for skincare. I have a wide range of interests and activities that bring me joy, from sharing meals with loved ones to going on leisurely walks or engaging in common hobbies. Being in the company of friends and family fills me with a sense of fulfillment and happiness.
Before joining Skin To Heart, meditation and mindfulness were not at the forefront of my mind. However, thanks to Mai, I have found solace and peace in practicing meditation. Taking moments of stillness and mindfulness has become an integral part of my daily life, helping me cultivate inner peace, reduce stress, and enhance my overall well-being.
Currently, I am pursuing my studies in Beauty Therapy at Victoria University, with plans to further specialize in dermal sciences. My goal is to become a Dermal Therapist, playing a crucial role in helping individuals feel comfortable in their own skin and achieve healthy, radiant complexions. I am driven by a deep desire to enhance the well-being and confidence of individuals throughout their skincare journeys.
Prior to joining the amazing team at Skin to Heart, I was already working in the beauty industry. However, I wanted to take the next step in my career and expand my knowledge. Skin to Heart felt like the perfect extension of my journey. Working here, I have been captivated by the clinic's unwavering morals, commitment to providing exceptional skincare services, and promoting overall well-being. Every day, I find inspiration in Mai and Charleigh, and I aspire to follow in their footsteps in the future.
Meet our skin coaches
Maï
“Find a job you love and you will never work a day in your life” Confucius.
Ever since I was a young girl, I was captivated by the world of beauty: the creams, textures, and scents that transformed a person's appearance and mood. I vividly remember accompanying my mother to her facial appointment at the beauty parlour and being mesmerized by the elegant beautician in her white outfit. She exuded grace and her exquisite scent enveloped the room. In her presence, I felt a sense of calm and belonging. From that moment, I knew I wanted to follow in her footsteps.
In 2001, I graduated with a diploma in beauty therapy from Victoria University. Seeking new experiences and a desire to learn, I made the leap to Europe in 2006. It was there that I discovered the immaculate spa industry, working at the most prestigious 5-star spas in Paris. With my bilingual abilities, I even transitioned to an international training role within the same company. I had the opportunity to attend luxury beauty events on the French Riviera during the festive seasons.
These incredible experiences opened doors to new opportunities for my career. I embraced my first managerial role as the head of a Parisian skin and body center, specializing in advanced laser hair removal, body contouring solutions, and cutting-edge anti-aging treatments.
In 2011, life brought me back to Melbourne, and shortly after, I became a mother. Determined to expand my knowledge, I pursued a bachelor's degree in dermal sciences. This path introduced me to the world of cosmetic medicine, where I had the privilege of working alongside skilled cosmedic physicians and surgeons in their facilities.
Today, I am incredibly grateful to have turned my passion into a rewarding 22-year career. I have had the opportunity to work with renowned cosmeceutical brands, collaborate with exceptional therapists and practitioners, and gain valuable insights into the world of skin health.
Find a job you love, and you truly will never work a day in your life. I can confidently say that I have found that love, and I am thrilled to continue practicing my skills and sharing my knowledge in the pursuit of healthy and radiant skin for all.
Charleigh
My interest in skin grew from a young age, I was always fascinated by the beauty industry. I first started gaining experience by working at Mecca Cosmetica, and this led me to doing freelance makeup shortly after. I also knew I wanted a career in being of service to others, which is why I chose to study and complete my bachelors degree in psychology after high school.
But it was not until I met Mai for the first time in 2017, when I suffered from my own skin issues, that I found my true calling. Meeting Mai is the reason I changed my path from Psychology to now studying Dermal sciences.
Working alongside Mai at Skin To Heart is a privilege. Not only am I able to improve on my skills and knowledge through the constant support and teaching, but I am also able to fulfill my purpose, which is to help others be and feel comfortable in their own skin, and so, with a holistic approach to health. Working together as a team, in order to help someone heal and feel more empowered, and build long lasting relationships, is what I love most about my role.
Because being part of the Skin To Heart family is NOT just a job, it is actually a lifestyle! By focusing on and getting curious about all pillars of health and wellness, the team and I find ourselves also constantly evolving on a personal level, and grow towards the best version of ourselves.
I love how Mai and I are absolute geeks and are inspired by science. We are fascinated by nutrition, wellness, healing, fitness, and basically by this incredible piece of machinery that is the human body.
My all time favorite is discovering how taking the correct supplements can affect the mind and skin in a positive way. If anyone could see me the notes section on my phone, they would see it is filled with notes about skin, supplements and nutrition. In the future, I hope to expand my knowledge on skin, and would also like to go back to uni, to dive into the world of nutrition and natural therapies, because I believe the key to longevity is linked with these other avenues.
Simona
I am absolutely passionate about the beauty industry and helping people feel confident. My love for this field stems from my compassion and empathy and my desire to nurture others. I believe in providing unforgettable experiences through touch and knowledge, creating a continuous skin journey that promotes true Skin Health for life.
Reflecting on my journey, my fascination with make-up, nails, massage, and skincare started at a young age. However, it wasn't until I became a mother to three beautiful children that I finally took a leap of faith and followed my passion.
Now, after 10 years of working in the industry, I can confidently say that I have found my calling. I couldn't imagine doing anything else! I am proud to have gained experience in both the spa and clinical aspects of the beauty industry, as it has allowed me to continuously learn and grow. This field is always evolving, which makes it incredibly interesting and exciting.
Joining Mai and her team has been an absolutely amazing experience. I feel incredibly grateful to have a boss who genuinely cares about my wellbeing and encourages my growth. She not only wants me to be the best version of myself but also the best therapist I can be.