Front of house

Fiona
“Find a job you love and you will never work a day in your life” Confucius.
Ever since I was a young girl, I was captivated by the world of beauty: the creams, textures, and scents that transformed a person's appearance and mood. I vividly remember accompanying my mother to her facial appointment at the beauty parlour and being mesmerized by the elegant beautician in her white outfit. She exuded grace and her exquisite scent enveloped the room. In her presence, I felt a sense of calm and belonging. From that moment, I knew I wanted to follow in her footsteps.
In 2001, I graduated with a diploma in beauty therapy from Victoria University. Seeking new experiences and a desire to learn, I made the leap to Europe in 2006. It was there that I discovered the immaculate spa industry, working at the most prestigious 5-star spas in Paris. With my bilingual abilities, I even transitioned to an international training role within the same company. I had the opportunity to attend luxury beauty events on the French Riviera during the festive seasons.
These incredible experiences opened doors to new opportunities for my career. I embraced my first managerial role as the head of a Parisian skin and body center, specializing in advanced laser hair removal, body contouring solutions, and cutting-edge anti-aging treatments.
In 2011, life brought me back to Melbourne, and shortly after, I became a mother. Determined to expand my knowledge, I pursued a bachelor's degree in dermal sciences. This path introduced me to the world of cosmetic medicine, where I had the privilege of working alongside skilled cosmedic physicians and surgeons in their facilities.
Today, I am incredibly grateful to have turned my passion into a rewarding 23-year career. I have had the opportunity to work with renowned cosmeceutical brands, collaborate with exceptional therapists and practitioners, and gain valuable insights into the world of skin health.
Find a job you love, and you truly will never work a day in your life. I can confidently say that I have found that love, and I am thrilled to continue practicing my skills and sharing my knowledge in the pursuit of healthy and radiant skin for all.

Natasha
From the age of 20 years old, I would be asked where do you see yourself in 10 years- and my first answer would always be, ‘I want to be a mother!’
My children are my greatest gift, I’ve built my life around being their most present support, love & guidance, this above all - is my main priority.
This lead to a long coaching career & extending my love to all children, in whichever way or form they came.
5 years ago, I became a pilates instructor, and I have developed a passion in assisting people to reach their full potential, whilst guiding them to achieve their fitness goals.
My love for community and people is what inspires me- everyone has a story to tell, a barrier to break & and a power to release. I am often told that I light up someone’s day- but never fail to let them know how they brighten mine.
I have always taken pride in my health & skincare & I started my journey when my world and Mai’s collided during COVID in 2020.
From then, I began my customised skin care journey at Skin to Heart, and built a beautiful, nourishing friendship along the way.
From loyal client to Front of House, is now where you will find me. I will be the pleasant face you see as you walk through those doors, having a space to feel nurtured, loved & welcomed.
Both industries (pilates & skincare) serve my soul a purpose, being somewhere where my heart feels naturally aligned. There is no better feeling than living in harmony with your authentic self, where your actions, thoughts, and emotions align with your deepest values and inner truth.
Meet the dermals

Maï
“Find a job you love and you will never work a day in your life” Confucius.
Ever since I was a young girl, I was captivated by the world of beauty: the creams, textures, and scents that transformed a person's appearance and mood. I vividly remember accompanying my mother to her facial appointment at the beauty parlour and being mesmerized by the elegant beautician in her white outfit. She exuded grace and her exquisite scent enveloped the room. In her presence, I felt a sense of calm and belonging. From that moment, I knew I wanted to follow in her footsteps.
In 2001, I graduated with a diploma in beauty therapy from Victoria University. Seeking new experiences and a desire to learn, I made the leap to Europe in 2006. It was there that I discovered the immaculate spa industry, working at the most prestigious 5-star spas in Paris. With my bilingual abilities, I even transitioned to an international training role within the same company. I had the opportunity to attend luxury beauty events on the French Riviera during the festive seasons.
These incredible experiences opened doors to new opportunities for my career. I embraced my first managerial role as the head of a Parisian skin and body center, specializing in advanced laser hair removal, body contouring solutions, and cutting-edge anti-aging treatments.
In 2011, life brought me back to Melbourne, and shortly after, I became a mother. Determined to expand my knowledge, I pursued a bachelor's degree in dermal sciences. This path introduced me to the world of cosmetic medicine, where I had the privilege of working alongside skilled cosmedic physicians and surgeons in their facilities.
Today, I am incredibly grateful to have turned my passion into a rewarding 23-year career. I have had the opportunity to work with renowned cosmeceutical brands, collaborate with exceptional therapists and practitioners, and gain valuable insights into the world of skin health.
Find a job you love, and you truly will never work a day in your life. I can confidently say that I have found that love, and I am thrilled to continue practicing my skills and sharing my knowledge in the pursuit of healthy and radiant skin for all.

Meg
I am a senior Dermal Clinician at Skin To Heart and have obtained my Bachelor of Dermal Sciences with Victoria University.
My commitment to enhancing clients’ skin health is evident in every interaction. I have accumulated over 10 years’ experience in the dermal industry, mainly working in medical settings, under the guidance of esteemed cosmetic physicians and dermotologists with their own practice.
I believe in combining bothin-clinic treatments and holistic considerations for optimal skin management and best possible outcomes, whilst ensuring clients feel confident and at ease.
I Specialise in a wide range of advanced skin and laser treatments, and have a special interest in age management, inflammatory skin conditions such as rosacea and acne, alongside pigmentary conditions and benign lesions.
I find a lot of joy in providing dermal treatments in luxurious settings, bringing deluxe experiencs to all my facial treatments.
Needless to say that I just feel right at home at Skin To Heart!
Meet the dermals

Ava
Ever since I was a little girl, my passion for beauty has always burned brightly. Growing up, dance was my world, and I cherished the moments when my mother would do my hair and makeup for the annual dance concerts. It was like magic to see how she could enhance my natural beauty with just a few products and techniques. That early exposure ignited a spark inside me, fueling my interest in the beauty industry.
During high school, I had the incredible opportunity to work alongside a beauty therapist, which provided me with valuable insight into all aspects of beauty. It was during this time that I discovered my true calling for skincare. I have a wide range of interests and activities that bring me joy, from sharing meals with loved ones to going on leisurely walks or engaging in common hobbies. Being in the company of friends and family fills me with a sense of fulfillment and happiness.
Before joining Skin To Heart, meditation and mindfulness were not at the forefront of my mind. However, thanks to Mai, I have found comfort and peace in practicing meditation. Taking moments of stillness and mindfulness has become an integral part of my daily life, helping me cultivate inner peace, reduce stress, and enhance my overall well-being.
Last year, I completed my studies in Beauty Therapy at Victoria University, and I'm thrilled to now offer brow and lash services here at Skin to Heart.
Next year, I am planning on expanding my knowledge and begin my Bachelor of Dermal Sciences, with plan to become a Dermal Therapist, playing a crucial role in helping individuals feel comfortable in their own skin and achieve healthy, radiant complexions. I am driven by a deep desire to enhance the well-being and confidence of individuals throughout their skincare journeys.
Prior to joining the amazing team at Skin to Heart, I was already working in the beauty industry. However, I wanted to take the next step in my career and expand my knowledge. Skin to Heart felt like the perfect extension of my journey. Working here, I have been captivated by the clinic's unwavering morals, commitment to providing exceptional skincare services, and promoting overall well-being. Every day, I find inspiration in Mai and I aspire to follow in her footsteps in the future.

Kim
My journey with skin began at a young age—I was obsessed with all things skincare. I still remember getting my first facial in high school and instantly falling in love with the experience: the calming ambience, the advanced skin technology, and that incredible feeling afterward. I spent hours watching skincare hauls on YouTube, trying countless products (yes, even the infamous 10-step routines—which, in hindsight, weren’t always kind to my skin barrier!).
While I originally pursued a career in nursing and am now a Registered Nurse specializing in paediatrics, my passion for skin and health never left me. I’ve always had a deep curiosity for how the body works, 4 years ago, I began studying Dermal Science at Victoria University—an experience that has reignited my love for skin, science, and holistic wellbeing.
Working as a dermal therapist has been incredibly enriching, and I’m so excited to help others feel confident and comfortable in their own skin. I’m also incredibly grateful to be part of Skin to Heart, a space where I’m surrounded by intelligent, kind, and supportive women who continually inspire me and help me grow—both professionally and personally.
I can’t wait to welcome you into our beautiful space that Maï has so thoughtfully created, where beauty truly meets wellbeing.